OK Wallet customers can pay Utility Bill (Water, Gas, Electricity and Telephone) without any service charge through their OK Wallet App and USSD (*269#). Customers will be eligible for 2 free transactions of each type of payment during the campaign period in each month.

Campaign Details:
Payment Type Offer Campaign Duration
All Utility Bill Payment (Directly connected with ONE Bank PLC and OK wallet via API) No Charge on Utility Bill Payments through OK Wallet Till 31st December, 2025

Campaign Modality:
  • Customers can enjoy two (02) free utility bill payments per bill type each month through both the OK Wallet Customer App and USSD channel during the campaign period.
  • The first 50 utility bill payments per bill type each month made through Agent Points will be free; commissions will apply to subsequent transactions.

Campaign Objectives:
  • Increase the number and volume of utility bill payments through OK Wallet.
  • Enhance customer engagement with OK Wallet.
  • Increase the number of OK Wallet active customers.

Campaign Details:
  • Customers will enjoy two (02) free utility bill payments per bill type each month using his/her own OK Wallet app/USSD channel, exceeding which regular service charge will be applied.
  • Agents will be entitled to accommodate 50 utility bills of each type without any service charge, exceeding of which will require a customer to pay regular charges. Such charges will be shared with the stakeholders as per the regular policy of the Bank.
  • The Bank reserves the right to terminate any customer involved in AML/CFT violations or any fraudulent or suspicious transactions.
  • The Bank reserves the right to change or discontinue the offer at any time without prior notice, based on business or compliance requirements.

Download link of new OK Wallet App:
(i) For OK Wallet App download click here click here
(ii) For FAQ click here

There is a dedicated 24/7 contact center for any kind of utility bill payment campaign related assistance. For Local call dial on 16269 (from any mobile phone ) & 09666716269 (from BTCL/Land Phone) in Bangladesh or e-mail us at okwallet@onebank.com.bd



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